At Pastel Palette Candle, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).
1. Who We Are
This website is operated by Pastel Palette Candle. Our official site is www.pastelpalettecandle.com. If you have any questions about this policy or how your data is handled, please contact us at [email protected].
2. What Data We Collect
We may collect the following personal data from you:
- Name
- Email address
- Postal address
- Phone number
- Payment information (processed securely via third-party providers)
- IP address and browser details
- Any other information you voluntarily provide (e.g., through contact forms, surveys, or comments)
3. How We Collect Your Data
We collect your data when you:
- Place an order on our website
- Sign up for our newsletter
- Contact us via forms or email
- Interact with us on social media
- Browse the website (via cookies and analytics)
4. Why We Collect Your Data
We collect your data for the following purposes:
- To process and deliver orders
- To communicate with you regarding your orders or inquiries
- To provide marketing updates and promotional content (if you opt-in)
- To improve our website and customer experience
- To comply with legal obligations
5. Legal Basis for Processing
We only process your data where we have a legal basis to do so under GDPR. These include:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests (e.g., improving services and communication)
6. How We Store Your Data
Your data is securely stored using encrypted databases and secure servers. Access is limited to authorized personnel only.
We retain your personal data only as long as necessary for the purposes outlined above, or as required by law.
7. Sharing Your Data
We do not sell or rent your personal data. However, we may share it with trusted third-party service providers who assist with:
- Payment processing
- Website hosting
- Email marketing (e.g., Mailchimp or similar services)
- Analytics and performance tracking
These third parties are required to comply with GDPR standards and only process data on our behalf.
8. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time (where applicable)
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at [email protected].
9. Cookies and Tracking
We use cookies and similar technologies to enhance user experience and analyze website traffic. You can control your cookie preferences through your browser settings or via our cookie banner when you visit the site.
10. Third-Party Links
Our website may include links to other websites. We are not responsible for their privacy policies. We encourage you to read the policies of any external site you visit.
11. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children without parental consent.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be posted on this page with the effective date.
Effective Date: April 11, 2025
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Website: www.pastelpalettecandle.com