Welcome to Pastel Palette Candle. These Terms and Conditions outline the rules and regulations for using our website www.pastelpalettecandle.com. By accessing this website, you accept these terms in full. Do not continue to use the site if you do not agree with any part of these terms.
1. About Us
Pastel Palette Candle is a provider of high-quality artisan candles and related goods. Our goal is to offer thoughtfully designed products made with care and creativity. For any queries, you can reach us at [email protected].
2. Use of the Website
By using this website, you confirm that:
- You are at least 18 years of age
- You agree not to misuse the website in any way
- You will not attempt to gain unauthorized access to any part of the site
- All information you provide is accurate and up to date
3. Products and Orders
All products are subject to availability. We reserve the right to modify or discontinue any product without notice. Prices are listed in your local currency where applicable and are inclusive of any applicable taxes unless stated otherwise.
We reserve the right to refuse or cancel any order for any reason, including errors in pricing or stock issues. If your order is canceled, we will notify you and issue a full refund.
4. Payment and Billing
We accept secure payments via major credit/debit cards and other online payment gateways. All billing details provided must be truthful and accurate. Providing false or fraudulent information may result in order cancellation and legal action.
5. Shipping and Delivery
Delivery times are estimates and may vary depending on location and carrier delays. We are not responsible for delays caused by third-party services. Please review our Shipping Policy for more details on delivery options and timelines.
6. Returns and Refunds
We want you to be satisfied with your purchase. If for any reason you’re not, you may be eligible for a return or exchange under our Return Policy. Please refer to that policy for full details on eligibility and process.
7. Intellectual Property
All content on this website, including text, images, graphics, logos, and product designs, is the intellectual property of Pastel Palette Candle and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content from this site without express written permission.
8. Limitation of Liability
We strive to ensure our website is accurate and up to date, but we do not guarantee that all content is error-free. Pastel Palette Candle will not be liable for any direct, indirect, or consequential loss or damage arising from the use or inability to use this website or products purchased from it.
9. External Links
Our website may include links to third-party sites. We are not responsible for the content, terms, or privacy practices of those sites. Accessing any external site is at your own risk.
10. Changes to Terms
We may update these Terms & Conditions from time to time. Changes will take effect immediately upon posting on this page. It is your responsibility to review this page periodically for any updates.
11. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Email: [email protected]
Website: www.pastelpalettecandle.com
Effective Date: April 11, 2025